At Dashshipper Limited, your privacy and trust are of utmost importance to us. This Privacy Policy explains in detail how dashshipper.com (“we”, “our”, or “us”) collects, uses, stores, and protects your information in connection with our shipping and logistics services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: We collect personal information such as your name, address, email, phone number, shipment details, and payment information when you create an account, request a shipment, or contact us.
- Usage Information: We automatically collect data about how you interact with our site, such as IP address, browser type, access times, referring URLs, and device information.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze web traffic. You can adjust your browser settings to block cookies if desired.
2. How We Use Your Information
- To process and fulfill shipment orders, including pickup, delivery, and notifications.
- To manage your account, verify your identity, and communicate important updates.
- To respond to your inquiries and provide customer support.
- To improve our website, services, and customer experience through analytics.
- To detect and prevent fraudulent activities or violations of our policies.
- To comply with applicable regulations and legal obligations.
3. Information Sharing & Disclosure
- We do not sell or rent your personal data to third parties for marketing purposes.
- We only share your data with shipping partners, payment processors, or service providers as required to deliver and support our services. These partners safeguard your information and use it solely for the intended purpose.
- Your data may be disclosed when required by law, court order, or to protect the safety, rights, or property of Dashshipper, users, or the public.
4. Data Security
We employ industry-standard security measures including SSL encryption, secure payment gateways, and strict access controls to protect your information from unauthorized access, alteration, or disclosure. Despite these efforts, no system can guarantee absolute security.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described above, comply with legal requirements, resolve disputes, and enforce our agreements. Payment card details are not stored after transaction processing.
6. Your Rights & Choices
- You have the right to access, correct, update, or delete your information. Requests can be made using our online contact form.
- You may request to opt out of marketing communications at any time.
- You can disable or manage cookies via your browser settings.
7. International Transfers
If you are located outside your package’s origin or destination country, your information may be transferred internationally in accordance with applicable data protection laws.
8. Third-Party Links
Our website may include links to third-party sites not operated by Dashshipper. We are not responsible for their privacy practices—please review their policies before providing personal data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page with a new revision date.
11. Contact Us
For any privacy-related questions, requests, or concerns, please use our online contact form or email us at privacy@dashshipper.com.
By using dashshipper.com, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Last updated: April 2025.